Relationship marketing: concept, lifetime customer
Relationship Marketing involves using methods and skills to make a long term relationship with customers in order to retain them. The business keeps a relationship with its customers so they can have a long lasting relationship through out the customers life, relationship marketing really helps the business because the business can get more customers and persuade their customers. An organisation must exceed customer satisfaction in order to retain them and develop a healthy relationship with their customers.
first doesnt links to relationship marketing beacuse i think first direct is really intrested in customer life and go in depths lifetime relation with them because everything done by the busineess is done through telephone and internet they get the chance to go to their established banking place and get to talk to them in reality or by the phone, first direct might convience customer or persuade them to join their business through their price offer or their liability etc and also through the useful means of friendliness of the business because most customer dont often change their bak once they join one venture they are most likely to stuck in their for life time and first direct is very good at making sure its customer always feel satisfied and happy in their business they have won sevral awards for doing this and also they are 76% good at keeping their customer satisfied.
Relationship Marketing involves using methods and skills to make a long term relationship with customers in order to retain them. The business keeps a relationship with its customers so they can have a long lasting relationship through out the customers life, relationship marketing really helps the business because the business can get more customers and persuade their customers. An organisation must exceed customer satisfaction in order to retain them and develop a healthy relationship with their customers.
first doesnt links to relationship marketing beacuse i think first direct is really intrested in customer life and go in depths lifetime relation with them because everything done by the busineess is done through telephone and internet they get the chance to go to their established banking place and get to talk to them in reality or by the phone, first direct might convience customer or persuade them to join their business through their price offer or their liability etc and also through the useful means of friendliness of the business because most customer dont often change their bak once they join one venture they are most likely to stuck in their for life time and first direct is very good at making sure its customer always feel satisfied and happy in their business they have won sevral awards for doing this and also they are 76% good at keeping their customer satisfied.
Are you sure? I would imagine relationship marketing is key as people don't tend to change bank accounts very often in their lifetime?
Posted by: ebitnow.com | 01/14/2010 at 12:16 PM
PRINT!
Posted by: ebitnow.com | 01/14/2010 at 01:29 PM